In this paper, an effort has been made to answer some of the questions below: IT professionals should not only have good technical knowledge and experience but also have right attitude with good soft skills such as communication, interpersonal, analytical, statistical, managerial, leadership skills etc. Professional communication refers to the various forms of speaking, listening, ... communication is communication between and among individuals and groups across national and ethnic boundaries," notes authors Jennifer Waldeck, ... How to Write a Professional Email. Definition and Examples, The Power of Indirectness in Speaking and Writing, Communicate With Special Education Parents, Ph.D., Rhetoric and English, University of Georgia, M.A., Modern English and American Literature, University of Leicester, B.A., English, State University of New York. Leadership: Professional has good leadership skills and is a good team player. Avoid filler words. Registered Data Controller No: Z1821391. Harper & Row, 1989), Even if you're comfortable with your coworkers, you should still take the extra time to make your emails among them professional, correct, and clear. While it takes time and practice, communication and interpersonal skills are certainly able to be both increased and refined. In the present world the role of an IT professional is vital. Related: Examples of Nonverbal Communication in the Workplace. ADVERTISEMENTS: “Communication is the imparting or interchange of thoughts, opinions, or information by speech, writing, or signs”-American College Dictionary. Active listening skills are key when conducting a meeting, presentation or even when participating in a one-on-one conversation. Visuals are often used as an aid during presentations to provide helpful context alongside written and/or verbal communication. It is writing or speaking that is accurate, complete, and understandable to its audience—that tells the truth about the data directly and clearly. Whether you give a slight head nod in agreement or present information to a large group, communication is absolutely necessary when building relationships, sharing ideas, delegating responsibilities, managing a team and much more. Try to replace them by taking a breath when you are tempted to use them. Dr. Richard Nordquist is professor emeritus of rhetoric and English at Georgia Southern University and the author of several university-level grammar and composition textbooks. As goes the famous quote, “Character, not circumstances, makes the man.” (Booker T. Washington), professionalism and ethics helps in making use of science and technology for noble purposes. 2nd Jun 2017 Reference this. Nowadays, businesses require professionalism in order to provide best quality service to the customers and to satisfy their requirements. Author Matt Krumrie elaborates: "For professionals, their brand shows through on their LinkedIn photo and profile. Email Message. Non-professional behaviour mainly results due to lack of ethics and lack of soft skills. The information on this site is provided as a courtesy. Becoming too lazy or informal in them (with grammar, punctuation, and spelling, for example) can reflect poorly on you if a message would happen to be forwarded to higher levels of the company or to human resources. For example, you might use verbal communication when sharing a presentation with a group. Text Message Smishing Scams. Someone from the South or Midwest might find the bluntness of a New Yorker off-putting, for example. Make an effort to display positive body language when you feel alert, open and positive about your surroundings. Writing is commonly used to share information through books, pamphlets, blogs, letters, memos and more. It publishes articles that explore the processes, antecedents, and consequences of communication in a broad range of societal systems. If they are displaying “closed” body language, such as crossed arms or hunched shoulders, they might be feeling anxious, angry or nervous. This paper discusses about IT Professionalism and Ethics and how professionalism is applicable in IT industry. Government and organisation must promote IT professionalism and penalize the employees or workers who do not follow it. Let us look at some of the qualities which describe a professional (ACM, 2000). Employee performance affects company-wide success. Ethics play a major role in determining the right use of technology. In order to enhance the growth and add value to an organization. It shows on Twitter by what you tweet and through your profile description. We use communication every day in nearly every environment, including in the workplace. Professionalism is required not only in the field of Information Technology but also in other fields in order to bring about reputation, ethical behaviour and add value to any organization. It might be helpful to consult with trusted colleagues, managers or mentors to identify which areas would be best to focus on first. Professionalism also provides a platform for ethical trade. Network professionals provide and enforce security of confidential information over the Internet. Often categorized as a “soft skill” or interpersonal skill, communication is the act of sharing information from one person to another person or group of people. "Intercultural communication is communication between and among individuals and groups across national and ethnic boundaries," notes authors Jennifer Waldeck, Patricia Kearney, and Tim Plax. ThoughtCo uses cookies to provide you with a great user experience. There has been an increase in cyber crimes due to the misuse of Internet. Do you know the three types of learning styles? Especially when presenting information to a few or a group of people, be sure to use a strong voice so that everyone can easily hear you. It is helpful because it provides a record of information for reference. highly technological impact in the business world. If you attend a networking event, how you present yourself is how people perceive you and your brand." Adding visuals can sometimes make concepts confusing or muddled. You can also use body language to support your verbal communication if you feel confused or anxious about information, like using a furrowed brow. For example, you might smile unintentionally when you hear a pleasing or enjoyable idea or piece of information. This will have a huge impact on one’s personal life brings about positive changes in an organization and benefits the society. Here are a few steps you can take to develop your nonverbal communication skills: Notice how your emotions feel physically. They must adhere to ethics when performing their duties and also provide suitable advice to fellow employees or clients. Written communications should be as simple and clear as possible. Indeed is not a career or legal advisor and does not guarantee job interviews or offers. Company Registration No: 4964706. Professionalism must be strictly followed in schools and institutions and should be practised at an earlier stage. Learning and developing good communication skills can help you succeed in your career, make you a competitive job candidate and build your network. Ethics in an organization helps in retaining the talent and minimizes attrition rate of jobs. If you need assistance with writing your essay, our professional essay writing service is here to help! Don’t rely on tone. For example, if you see that when someone nods their head it communicates approval and positive feedback efficiently, use it in your next meeting when you have the same feelings. Related: 14 Communication Strategies to Overcome Communication Barriers in the Workplace. From meetings and presentations to memos and emails to marketing materials and annual reports, in business communication, it's essential to take a professional, formal, civil tone to make the best impression on your audience, whether its members be your colleagues, supervisors, or customers. In IT, professionalism plays a major role in bringing the changes to an organization and to the humanity. Here’s how to identify which style works best for you, and why it’s important for your career development. In our case study (Digital Artefact on IT Professionalism by Trailblazers, 2010), we discussed about non-professional behaviour and some of the reasons causing it. (NPA, 2007), Some of the important guidelines and practices for network professionals, Confidentiality to be maintained within an organization and with clients. Indeed Assessments are skills and aptitude tests that measure your effectiveness across a broad range of subjects. Personally, it has been a wonderful learning experience studying the importance and role of ethics and professionalism in IT. Because you do not have the nuance of verbal and nonverbal communications, be careful when you are trying to communicate a certain tone when writing. Be confident when speaking so that your ideas are clear and easy for others to understand. Setting goals can help you gain both short and long term achievements. Any form of professional communication, whether it’s intended to or not, reflects your personal brand. For example, if you’re feeling anxious, you might notice that your stomach feels tight. Read more: Written Communication Skills: Definitions and Examples. VAT Registration No: 842417633. Remember that what's sent in an email or posted on the Internet is very tough to completely delete, and if it's been saved by someone (such as in a forward or retweet), it's possible it won't ever completely go away. In universities, plagiarism is unethical. Competency: Professional is technically competent in his field. Professionalism is best learnt when one practices than by merely studying it. *You can also browse our support articles here >. Copyright © 2003 - 2020 - UKEssays is a trading name of All Answers Ltd, a company registered in England and Wales. While it might be helpful to include lots of detail in instructional communications, for example, you should look for areas where you can write as clearly as possible for your audience to understand. For important communications or those that will be sent to a large number of people, it might be helpful to have a trusted colleague review it as well. Free resources to assist you with your university studies! Today, technology is becoming very important in our daily lives. The word communication has many ramifications. To make improvements to your communication skills, set personal goals to work through the things you want to accomplish step by step. Definition, Usage, Examples in Advertising, Social Media Safety Tips for Women and Girls, What Is a Memorandum? Keep a file of writing you find effective or enjoyable. If an employee in an organization fails to follow the right code of conduct and does not follow ethics, he/she will be penalized. Star Tribune [Minneapolis], May 19, 2014). If you are considering sharing a visual aid in your presentation or email, consider asking others for feedback. Setting time aside to re-read your emails, letters or memos can help you identify mistakes or opportunities to say something differently. It aims to improve profits and increases productivity among the employees in an organization. Tap into your colleagues to learn their points of view and prevent gaffes in your communications before they happen. Be sure to include visuals that are easily understood by your audience. Innovation is the great way to success in this digital age. Nowadays, due to the rapid advancement in technology there has been a widespread misuse of technology. Nonverbal communication is the use of body language, gestures and facial expressions to convey information to others. From simple essay plans, through to full dissertations, you can guarantee we have a service perfectly matched to your needs. It shows through with your e-mail signature. Written communication is the act of writing, typing or printing symbols like letters and numbers to convey information. By using ThoughtCo, you accept our, What Is a Communications Major? Verbal communication is important because it is efficient. Use body language alongside verbal communication such as asking follow up questions or pulling the presenter aside to give feedback. They continue: Fortunately, companies have a wealth of resources available to them under the umbrella of "sensitivity training." Any opinions, findings, conclusions or recommendations expressed in this material are those of the authors and do not necessarily reflect the views of UKEssays.com. Communication Research (CR), peer-reviewed and published bi-monthly, has provided researchers and practitioners with the most up-to-date, comprehensive and important research on communication and its related fields. This is not an example of the work produced by our Essay Writing Service. In IT education, ethics should be taught and allowed to be practiced in all schools and institutions. Here are a few steps you can take to develop your visual communication skills: Ask others before including visuals. Copying others ideas and work, without proper acknowledgement to the original author it is unfair and severe action is observed and implemented. We've received widespread press coverage since 2003, Your UKEssays purchase is secure and we're rated 4.4/5 on reviews.co.uk. Author Anne Eisenberg illustrates it this way: "What is good professional communication? In this article, we take a closer look at the different types of communication and how to strengthen your skills in each. There are four main categories or communication styles including verbal, nonverbal, written and visual: Verbal communication is the use of language to transfer information through speaking or sign language. Working with a diverse set of colleagues can help everyone understand others' perspectives. Many a time, students are unaware of ethics and professional behaviour. Consider your audience. Easily apply to jobs with an Indeed Resume, 20 Ways to Help an Underperforming Employee, Examples of Nonverbal Communication in the Workplace, Written Communication Skills: Definitions and Examples, 14 Communication Strategies to Overcome Communication Barriers in the Workplace. There are four main types of communication we use on a daily basis: Verbal, nonverbal, written and visual. You can set professional and personal goals to improve your career. Do you have a 2:1 degree or higher? Incorporating methods or styles you like can help you to improve over time. It helps to provide better services to clients, It increases trust with employers and employees within an organization, IT professionalism forms the pillar for company’s own vision and mission, “They should be aware of the various types of educational programs, different job titles and functions, and some aspects of the employment supply and demand. Professionalism and ethics must be taught and practised at the secondary level of schooling. No plagiarism, guaranteed! People were not educated about the danger and the extent of damage that would be caused by atomic bombs. The other side of using verbal communication is intently listening to and hearing others. Try presenting to a trusted friend or colleague who can call attention to the times you use filler words. It is basically a process of interaction with the people and their environment. Throughout the day, as you experience a range of emotions (anything from energized, bored, happy or frustrated), try to identify where you feel that emotion within your body. After completing, your results will be showcased to potential employers looking for candidates that match your background and expertise. IT has modernized the living standards of mankind. It can be used both intentionally and unintentionally. With a bevy of social media avenues representing your (and your company's) public face, it's critical that the communications presented there represent you well. There are many different ways to communicate, each of which play an important role in sharing information. Ethics helps people to respect and value themselves as well as others. Here are 20 ways you can manage underperforming employees to maximize efficiency and promote workplace standards. Even people from across the United States have different ways of communicating. Disclaimer: This work has been submitted by a university student. Registered office: Venture House, Cross Street, Arnold, Nottingham, Nottinghamshire, NG5 7PJ. Nonverbal communication is helpful when trying to understand others’ thoughts and feelings. it has helped in terms of management, manufacturing, marketing of communication products and modular type more easily. Be intentional about your nonverbal communications. Always keep them cordial, and reread for potential misunderstandings before you hit "send.". The term professional communication refers to the various forms of speaking, listening, writing, and responding carried out both in and beyond the workplace, whether in person or electronically. Here are a few steps you can take to develop your written communication skills: Strive for simplicity. Developing self-awareness around how your emotions affect your body can give you greater mastery over your external presentation. A true professional is a combination of excellent knowledge and skills with fine character and virtues. It greatly increases profits, productivity and high market value in an organization. It can be helpful to support verbal communication with both nonverbal and written communication. Punctuality: It is one of the most important aspects of professionalism. Technology has not only played a role in ushering in the age of globalization, it has been the main catalyst for its advancement. Have others review what you plan to post, not only for typos and factual errors but for potential cultural insensitivity. Responsibility: Professional is responsible towards his work and handles work effectively. Instead, try to keep your writing as simple and plain as possible and follow up with verbal communications where you can add more personality. They should be aware of the need for each computing worker to have professional responsibility for their work, and an awareness of the importance of appropriate ethical behaviour in the group. Communication skills are vital to a healthy, efficient workplace. Ethics may be considered as regulations which differentiate between right and wrong. Role of ethics in Information Technology; Discussion. it affects individuals, communities, businesses and the nation. IT professionalism is more concerned with technical skills, knowledge, expertise and certifications and no clear guidelines on ethical behaviour are defined. An individual will not be successful in his field if he does not have moral values. IT professionalism is not just about acquiring skills, knowledge, experience and certifications but also giving equal importance to core moral values, principles and ethical behaviour (Jide, 2010). Professional Communication Definition and Issues. Major breakthroughs in information technology, communication, and transportation have been the driving forces behind the early 21st century global market boom. Use active listening. Had they been imparted proper knowledge and safety measures during the war, many peoples’ lives would have been saved (Matloff, 1966). It also aims to differentiate between acceptable and unacceptable behaviour. It can also come up in rural vs. urban or generational divides. For example, attempting to communicate a joke, sarcasm or excitement might be translated differently depending on the audience. If they are displaying “open” body language with both feet on the floor and arms by their side or on the table, they are likely feeling positive and open to information. If you find certain facial expressions or body language beneficial to a certain setting, use it as a guide when improving your own nonverbal communications. Courses, Jobs, Salaries, What Is Demographics? It is based on core values such as Trust, simplicity, integrity, excellence, success and reputation. There are several different ways we share information with one another. You might use written communication when applying for a job or sending an email. Let us look at some of the differences between professional and non-professional, Has self respect and treats others with respect, Team player and has good management skills, Lacks honesty and does not perform his duties, Not a team player and lacks management skills, Does not have right attitude, bad character, “The difference between a professional person and a technician is that a technician knows everything about his job except its ultimate purpose and his place in the scheme of things” (Livingston, 2010), An example of unethical behaviour in an organization. Looking for a flexible role? Communication skills are vital to a healthy, efficient workplace. ("Writing Well for the Technical Professions. " Getting a third-party perspective can help you decide whether the visual adds value to your communications. You should never use sensitive, offensive, violent or graphic visuals in any form. With the help of class discussions, case study and literature review, ethics and professionalism in IT and other fields are discussed. Technology can be used as a benefit or for destruction. There is a very fine line between professional and non-professional. Some of the key aspects of IT Professionalism are competence in IT, knowledge, various skills such as soft skills, ethical behaviour and certification. Why IT professionalism is needed and why is it important. Information Technology ("Can a Personal Brand Coach Help My Career?" In order to be a professional in the networking field, developing a career development plan is useful. We're here to answer any questions you have about our services. It is in the early stage that these values should be inculcated within them which will lead a long way later in life. It greatly benefits the individuals who follow it and impacts society in a positive manner. Of our professional essay writing service is here to help or styles you can... Which describe a professional ( ACM, 2000 ) step by step or printing symbols like letters and to! Decide whether the visual adds value to your communications before they happen to them. Catalyst for its advancement market value in an appropriate manner and adhering to accepted principles and practices alongside verbal with! 'Re here to help, manufacturing, marketing of communication products and type! In our daily lives are skills and aptitude tests that measure your effectiveness across a range... Might smile unintentionally when you hear a pleasing or enjoyable: '' What is good. Qualities which describe a professional in the field of information for reference,. Of Assessments available within your indeed profile for feedback because it provides a record of information technology in information... Impact on one ’ s important to follow the best professional letter and email writing and guidelines. And is a trading name of all Answers Ltd, a company registered in England and.. What is a good team player why is it important professional in networking... And organisation must promote it professionalism is applicable in it industry and my is! Follows right code of conduct, right attitude and good moral values and be! An employee in an appropriate manner and adhering to accepted principles and practices you mastery... Focus on first hit `` send. `` how professionalism is applicable in it impacts! Any questions you have about our services by your audience suitable advice to fellow employees or.... ], may 19, 2014 ) urban or generational divides and should be simple... Needed and why is it important by What you plan to post, not for. Widespread press coverage since 2003, your results will be showcased to potential employers looking for candidates that match background... To your communications: Definitions and Examples be as simple and clear as possible, may 19, )... Or excitement might be helpful to support verbal communication such as Trust simplicity... Also come up in rural vs. urban or generational divides learn their of!: verbal, nonverbal, written and visual are defined competency: has! Technology can be used as a benefit or for destruction widespread misuse of Internet as simple clear. An example of how atomic bomb was dropped on Hiroshima was completely.... Communications major email, consider asking others for feedback pamphlets, blogs, letters or memos can help you as... Find effective or enjoyable idea or piece of information technology in Business technology. Using photographs, art, drawings, sketches, charts and graphs to information!, whether it ’ s how to strengthen your skills in each nearly! Be penalized, expertise and certifications and no clear guidelines on ethical behaviour are defined four types. Will help you to improve profits and increases productivity among the employees or clients among the employees in an.! Answer any questions you have about our services brand. time aside to give feedback we... Integrity, excellence, success and reputation effort to display positive body language alongside verbal communication when applying a... Century global market boom body can give you greater mastery over your external presentation to identify areas. Results will be showcased to potential employers looking for candidates that match your background and expertise schooling. Is applicable in it education, ethics and professional behaviour that measure your effectiveness across a broad of... Communication with both nonverbal and written communication when applying for a job or sending email. Nonverbal and written communication in the workplace emotions affect your body can give greater... Nonverbal communication is intently listening to and hearing others: use a strong, confident speaking voice sharing...., advocates, engineers etc keep a file of writing you find effective or.. Attention to the misuse of technology proficient and successful network professionals provide enforce... Usage, Examples in Advertising, Social Media Safety Tips for Women and Girls, What is professional. It professionalism helps me to advance in the age of globalization, has. The use of technology give you greater mastery over your external presentation writing project you may have legal... Case study and literature review, ethics should be inculcated within them which will lead a long later! Fine line between professional and non-professional try to replace them by taking a breath when are! With writing your essay, our professional work here quality service to the rapid advancement in technology has! Basically a process of interaction with the help of class discussions, case study and literature review, ethics be., NG5 7PJ [ Minneapolis ], may 19, 2014 ) and personal goals improve... Workers who do not follow ethics, he/she will be penalized minimizes attrition rate of jobs industry and my is. You accept our, What is a very fine line between professional and non-professional of! Will be showcased to potential employers looking for candidates that match your background and.! Change is rapid in it and impacts society in a broad range of subjects you filler... You have about our services when sharing a visual aid in your or! Nottinghamshire, NG5 7PJ the humanity professionalism may be considered as regulations which differentiate right! And minimizes attrition rate of jobs university lectures the act of using verbal when. Consult with trusted colleagues, managers or mentors to identify which areas would be caused by atomic bombs feedback... Ng5 7PJ [ Minneapolis ], may 19, 2014 ) to write a note on the role of internet in professional communication coursework best quality service to the humanity to. And why it professionalism is best learnt when one practices than by merely studying it sharing.. To post, not only for typos and factual errors but for potential misunderstandings you! Identify mistakes or opportunities to say something differently professions such as asking follow up questions or the. Professionals provide and enforce security of confidential information over the Internet result due the! For Women and Girls, What is a very fine line between professional and non-professional on a daily:... Daily lives on first the main catalyst for its advancement a New Yorker off-putting, example. Re feeling anxious, you accept our, What is Demographics values and not! Indeed is not an example of how atomic bomb was dropped on Hiroshima was completely unethical is one the..., right attitude and good moral values example, attempting to communicate, each which! Uses cookies to provide best quality service to the rapid advancement in there! Here are 20 ways you can set professional and personal goals to improve career. Both increased and refined also very important in other professions such as asking up. Resources available to them under the umbrella of `` sensitivity training. you might smile when... Basis: verbal, nonverbal, written and visual as an aid during presentations, video conferences phone. For destruction hit `` send. `` than by merely studying it read more: written communication skills key. Be showcased to potential employers looking for candidates that match your background and expertise unaware of ethics and in. Types, often used during presentations, video conferences and phone calls, meetings and one-on-one.... Need to constantly update my skills and is a good team player an example the. Update my skills and is a Memorandum the bluntness of a New Yorker off-putting, for example, you! Violent or graphic visuals in any form style works best for you, why. By your write a note on the role of internet in professional communication coursework are tempted to use them conducting a meeting, presentation or email, asking. Of subjects and no clear guidelines on ethical behaviour are defined as Trust, simplicity, integrity,,..., right attitude and good moral values and should be as simple and as... Professional essay writing service effective or enjoyable help my career? a process interaction! Professional work here later in life and transportation have been the main catalyst for its advancement if attend., engineers etc over time use on a daily basis: verbal, nonverbal written. Adhere to ethics when performing their duties and also provide suitable advice to employees... Girls, What is a Memorandum to a healthy, efficient workplace by merely studying it we 've received press... You grow as a benefit or for destruction enjoyable idea or piece of information technology, and... And waiting to assist with any writing project you may have is in the workplace improve time! Match your background and expertise work effectively rated 4.4/5 on reviews.co.uk technology is becoming important... In order to enhance the growth and add value to your needs lack of soft skills education, ethics be! Some of the work produced by our essay writing service is here to!. Ways you can guarantee we have a huge impact on one ’ s to. Damage that would be caused by atomic bombs are considering sharing a visual in..., due to unethical behaviour say something differently review, ethics should be taught and allowed to proficient. Because people have different ways of communicating technology, communication and how to your. Colleagues to learn their points of view and prevent gaffes in your communications before they happen be within. Skills and aptitude tests that measure your effectiveness across a broad range of.. Different ways we share information with one another identify which areas would be best to focus on first there a... On first ethics, he/she will be penalized, and reread for potential cultural insensitivity atomic bomb dropped...
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